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Digital Partnerships, Indonesia

Full Time
Posted Today
Job description
Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

The Role

Based in Jakarta, the Digital Partnerships Manager reporting to Senior Director, Head of Products and Solutions Indonesia. The role is responsible for onboarding Visa's digital and fintech partners on to the Visa Network, providing go-to-market support to enable clients to issue Visa cards and process Visa payments. The Digital Partnerships will work closely with Business Development and Account Managers, as well as Visa's Client Services team and other stakeholders including Licensing, Legal, Risk, Marketing, Finance, Client Service, Branding, and Govt. Engagement) to manage scope, secure support for execution and drive multiple simultaneous onboarding projects. The Digital Partnerships would drive the execution and implementation of deals with key clients and would be measured against number of activations and/or clients going live according to committed timeline and project plan. The role is also responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.


  • Segment Expertise:

o Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce

o Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms

o Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader

  • Account Management:

o Develop and execute customized account strategy, objectives and plans to increase revenue and market share for select strategic partner accounts

o Lead the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met

o Working with the innovation team: recommend, develop, and implement new and creative approaches to grow client’s business

o Align the cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology.

o Lead the development, negotiation and signing of proposals by working with various internal stakeholders and relationships with strategic partner executives

  • Execution:

o Work with cross functional teams to ensure partner implementations are on track and delivering against plan

o Take the lead in solving the problems that arise during the execution of programs with partners

o Proactively identify and solve complex problems that impact the management, relationship and direction of the business

  • Communication:

o Report to and interact with senior management and executives to indicate the status of the partnership progress

o Foster in-depth and productive relationships at all levels with the client and the Visa organization

o Proactively educate the Visa organization on market developments and partner opportunities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.


What you will need:
  • Minimum of Bachelor's degree or equivalent
  • Minimum 6 years Retail Banking, Cards or Consumer Financial Services, fintech experience

  • Sound knowledge of the banking and payment cards industry
  • Good understanding of the digital landscape
  • Analytical skills
  • Financial management
  • Project management
  • Computer literate with PowerPoint, Excel, Word Outlook and internet skills

  • Excellent Relationship Manager with general sales / marketing / portfolio management experience.
  • Strong analytical skills
  • Ability to work in a matrix organization environment
  • Entrepreneurial with ability demonstrate initiative
  • Self-driven, team player
  • Excellent written, verbal and presentation skills, coupled with demonstrated negotiation and business development skills

What will also help:
  • Sales and Marketing Skills
  • Strong negotiating skills
  • Presentation skills
  • Payments Industry knowledge or experience
  • Good understanding of Visa Products and services is a plus
  • Strong appreciation of technology and trends
  • Digital Solutions / Portfolio Management desired

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.