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Customer Services Coordinator

TechnipFMC
Full Time
Jakarta
Posted Today
Job description
TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical and engineering challenges and investing in our 20,000+ employees worldwide. If contributing to breakthrough projects in a truly global playground inspires you, this might be the opportunity for you.
Job title : Customer Services Coordinator Job description:
Role and responsibilities or main accountabilities
  • Directly responsible for order commitment, scheduling of sales orders, on-time delivery, inventory impact and cash flow performance for customer service orders under services contracts
  • Ensure service orders are accurately recorded in SAP
  • Ensure financial data is accurately recorded in SAP and/or GEOS
  • Ensure compliance with Business Process Management System (BPMS)
Reporting relationships: Manager
Location: Indonesia Job purpose:
  • Coordinate and communicate project delivery and cost requirements to the key support functions or client to meet schedule shipments in a quality and cost-effective manner
  • Consolidate and analyse information from Project, Product, Engineering, Supply Chain and the Project Schedulers to develop the overall Project Schedule and Work Breakdown Structure for the assigned Project
  • Participate in Schedule Reviews within FMC to ensure that schedule requirements are being met, determine shipping dates and to update the project schedule
  • Ensure that the accounting process, including revenue and cost recognition and sales order activities are compliant
  • Communicate and work closely with the SPS Services Manager on deliveries and to ensure scheduled shipment arrives on time
  • Communicate requirements to relevant departments and employees to keep progress on track
You are meant for this job if:
  • Min Diploma
  • 3-5 years of experience
  • Multi-tasking/Pro-active/Effective teamwork/Process oriented/Responsible/Effective time management/Organizing skills/SAP knowledge
Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates.
TechnipFMC promotes inclusion and diversity, guaranteeing equal opportunities to everyone, regardless of age, race, ethnicity, religion, sexual orientation, gender expression, disability or any other plurality.

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