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Key Account Manager (Kalimantan - Sulawesi - Maluku)

Takeda Pharmaceutical
Full Time
Posted Today
Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Report to : Head of Market Access & Public Affairs
Location Based: Balikpapan/Makassar

  • The Key Account Manager is responsible for managing all Takeda product portfolios across all indications within the area of responsibility.
  • The Key Account Manager is a strategic partner and advisor to Takeda’s customers in the ecosystem. It is his/her responsibility to build a meaningful and strategic relationship to co-create solutions and opportunities for long-term mutual benefits which lead to improvement of patient access, trust, reputation, and business.

Activities and Responsibilities
1. Strive for patients and customers by understanding our customer’s business, needs, and challenges that prevent them from achieving their goals and improving patient access.
2. Develop partnership in building customer-focused value propositions and access solutions to help improve quality of care, so that Takeda can be perceived as a preferred partner by strategically engaging and working with key decision makers.
3. Cross functional collaboration: the orchestration of a cross functional team with clearly defined goals, roles, and responsibilities, e.g.: FORNAS, FOI listing submission, product listing etc.
4. Profitability and sustainability: an investment of resources in a customer with aim for mutual benefits and long-term collaboration.
5. Accountable for the end-to-end process to ensure Takeda’s product listed in the hospitals formulary and the contract renewed accordingly, sustainably, and in a timely manner.
6. Participates and coordinates the procurement process, tender, negotiating rebates and discounts in the responsible accounts.
7. Support for the end-to-end patient solution programs implementation, i.e.: Takeda’s PAP/MAS, supply chain and distribution, and other programs to ensure eligible patients receiving Takeda’s products.
8. Demonstrate Takeda’s leadership position by communicating, highlighting, and channelling our unique offerings in coordination with BU’s team members to ensure patient access sustainability.
9. Provides input on brand strategy, medical programs, reimbursement plan, etc.
10. Align tactics and resources with all Bus / Brand Strategic Imperatives.

Skills and Competencies
  • Takeda core competency: Engage others, Collaboration, Drive for Results, Strategic Approach, Lead Change, Self-Awareness and Develop Capabilities
  • Analytical Competence
Ability to identify and solve issues and problems
  • Strategic Competence
Ability to think ahead; Alignment of thinking with long-term and overarching goals and concerns
  • Entrepreneurship / Business Acumen
Ability to see the business as a whole, both recognizing and exploiting entrepreneurial opportunities and taking them through risk, creativity, initiative and innovation.
  • Communication Competence
Ability to communicate effectively with others
  • Leadership skills
Ability to orient others cross functional or the team towards the goals
Ability to influence the behavior of other people toward the goals
Self-managing (even without direction) to achieve results
Self-learning: upskilling and reskilling
  • Team Competence
Willingness and ability to work successfully in and with teams
  • Relationship Management & Networking
Ability to manage personal and work-related relationships

Job Specification
1. Min. Bachelor degree
2. 3-5 years’ experience in pharma / biotech company
3. Min. 3 years’ experience as Key Account / Key Account Manager
4. Knowledge of Hospital pharmaceutical channel & value chain


IDN - Indonesia Remote

Worker Type


Worker Sub-Type


Time Type

Full time