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Head of Portofolio Risk Management

GO-JEK
Full Time
Jakarta
Posted Today
Job description
Location Jakarta Work Type Permanent Application Posted March 24, 2022

About the Role

Optimizing the Risk-Rewards Balance to support the achievements of GoFinance Organizational Objective within the boundaries of Credit and Fraud Risk across all Consumer lending products. You will focus on driving the optimization of Risk adjusted return and writing the boundaries of sustainable portfolio growth.



What You Will Do

Formulate Portfolio lifecycle policy for all Consumer loan products, from cross-selling, limit management, use cases access as well as collection strategies. Conceptualise and lead the execution of policies/strategies that enable effective risk management whilst facilitating business growth opportunities.Continuously monitor and manage the achievement of Risk Appetite metrics. Ensure the effectiveness of currently prevailing fraud and credit risk policy/processes together with all the other relevant stakeholdersIdentify and integrate tools owned by other stakeholders in Gojek to improve policy effectivenessReview and provide effective challenges on deployment of new score models, processes, product features to ensure alignment with risk appetite.Embed external systems and/or alternative data to build 360 degree assessment modules by establishing external partnership and/or other Fin-tech ecosystems.Lead cross-functional alignment to ensure that Consumer Credit and Fraud Risk policies and processes are applied consistently and thoughtfully as the organisation continues to scale. This will include alignment with any parties within the GoTo ecosystem

What You Will Need

In depth knowledge of Consumer lending credit and fraud risk factorsStrong Business acumenExcellent project managementPeople leadership and effective stakeholder managementEffective articulation of thoughts in both English and Bahasa Prior experience in fintech lending is a huge plus


About the Team

GOFinance Consumer Risk team manages the Credit, Fraud and Operational Risk side of the lending business. The Head of Portfolio Risk Management will supervise a team of 3 Risk analysts.


Our Objective as part of GoTo’s Risk Team, especially as the Financial Services Platform Risk Team, is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Based in Jakarta, Indonesia, our team manages the Credit and Fraud Risk side of the consumer lending business. Our team consists of multi-background individuals. We work together to anticipate and predict potential credit risk and fraud threats by building tools to minimize the credit and fraud loss whilst maximizing net revenue. We partner closely with several cross-functional teams to ensure safe and sustainable business growth and reliable financial services for our users, our GoTo businesses, and our extended ecosystem. Our team is constantly working on projects that continuously bolster our risk management framework, maintain the highest standard of best practices, and improve the resilience of our GTF services products. This is a particularly exciting time to join our family as we’re focused on scaling this team to support GoTo’s growing markets, businesses, and future product launches, propelling our services to all corners of the globe. The questions that are always in the back of our minds are: How do we push the envelope in fortifying our risk mitigation efforts, making them stronger than their last iterations, and how can we effectively increase risk awareness throughout all factions of our company?

When we aren’t busy fighting potential credit risks and fraud on our business as usual, you’d probably find us binge-watching Netflix shows, testing out new food spots around town (mostly ordering in to social distance), and chatting about our coming week on our regular Zoom calls. Once COVID subsides, we’re excited to be able to meet and socialize over a meal again.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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