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Commercial Operations Leader Indonesia

Full Time
Posted Today
Job description

Job Title

Commercial Operations Leader Indonesia

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

Responsible for managing and supporting effective and efficient planning and execution of the order realization process and overall responsibility is to ensure sales recognition with District for Indonesia Market.

In this role your key responsibilities would be:

  • Lead and develop the Commercial Operations team to ensure the long- and short-term capabilities.

  • Drives Commercial Operations transformation (where required) towards digital capabilities through transparency/visibility and data-driven decision making.

  • Collaborate and engage in customer negotiations, quotes and contract management deals together with the sales organization

  • Drives an optimal balance of supply and demand through integrated planning and effective inventory management to maximize performance and profitability.

  • Proactively embeds quality in products and processes while complying with relevant business and regulatory requirements to deliver on our customer promise.

  • Actively drives integration across the E2E value chain by identifying key drivers of value and influencing others to work cross-functionally to increase operational excellence and customer value.

  • Highlight and monitor funnel controls and reviews issues with key stakeholders.

  • Ensures that output of our facilities and 3PL activities meets current and future demands, regulatory and service requirements and is delivered with competitive costs and speed to our customers

  • Establishes a responsive, agile operations, by translating our strategy into processes and policies.

  • Creates and maintains a safe working environment that continuously improves the Health and Safety of workers, training, review of performance and provision of sufficient resources to maintain an effective H&S program.

  • Initiates changes to supply chain management concepts in accordance with the customer requirements leading to continuous improvements across the E2E supply chain.

  • Actively drives a culture of continuous improvement leveraging LEAN methodology and Philips Excellence Practices.

  • Drives excellence in project management and sales operations within Philips.

To succeed in this role, you should have the following skills and experience.

  • Bachelor's Degree and >10 years of professional experience in supply chain and operations management.

  • Experience in other commercial functions (PM, Purchasing, sales operations).

  • Certification in Lean, Six Sigma, or Supply Chain and Operations management.

  • Strong process mindset demonstrated in process improvement role or management of complex business projects.

  • Strong experience in managing multinational / multi-cultural teams in complex business Acts as a role-model for our Philips behavior's: Customer first, Quality & Integrity always, Team up to Win, Take Ownership to deliver fast, Eager to improve and inspire.

  • Lead Change: Strong change and program/ project management skills and experience, Strong key stakeholder management on a senior executive level in markets and businesses.

  • Deliver Results, strongly results-oriented drive/ability to gain alignment with all stakeholders.

  • Customer focus and quality minded.

  • Strategic/conceptual capability with the ability to collect and summarize the key information into actionable plans.

  • Capable to handle ambiguity and high-pressure levels.

  • Flexible International mindset.

  • Relentless focus on driving customer satisfaction.

  • Inspire by Example: Regularly perform Gemba visits in manufacturing, markets, and warehousing facilities.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.